FAQ's

On the Cuff specializes in custom embroidery and hot press technology for creating unique, high-quality designs. We work with various apparel types, from corporate wear to team uniforms and promotional products.

We can embroider a wide range of items, including corporate apparel, school and college wear, golf items, outerwear, promotional products, team uniforms, and more.

Yes, we welcome orders of all sizes. Whether you need a single custom t-shirt or thousands of items for a commercial order, we will ensure your satisfaction.

Yes, you can bring your own items; however, a physical inspection is required to confirm suitability for embroidery.

You can place an order by visiting us at our location at 1007 Shady Oaks Drive, Suite 101, Denton, TX 76205. For any inquiries, you can also contact us via email at info@onthecuff.com or by phone at 940-566-3326.

Turnaround time depends on the size and complexity of the order. After discussing your needs, we will provide you with an estimated completion date.

Yes, we provide tailored pricing options based on order volume, especially for corporate or bulk purchases. Please contact us directly to discuss your needs and receive a quote.

Our process includes discussing your ideas, transferring the design into embroidery-ready artwork, and verifying with you before production begins. This ensures your vision translates accurately into the final product.

Certainly! We offer extensive customization options to meet your unique requirements. Whether it's specific colors, design placement, or special apparel items, we will work with you to achieve your vision.

We utilize cutting-edge embroidery machines and hot press technology to create durable, high-quality designs with intricate detailing.

We are open Monday through Friday, 9:00 a.m. to 5:30 p.m. We are closed on Saturdays and Sundays.

Currently, we typically request customers to visit our location for order pick-up. For larger orders or special cases, delivery options can be discussed.

On the Cuff is committed to customer satisfaction through open communication, timely completion of orders, and meticulous attention to detail. Your ideas matter to us, and we guarantee quality in every project.

We can create most designs, but there might be limitations based on size, fabric type, or detail level. Bring your idea, and we will assess its feasibility and suggest modifications, if necessary.

Yes, we encourage consultations to help you plan your project. During the consultation, we’ll discuss your needs, budget, and timeline to ensure your expectations are met.